Client Profile

A leading and well-known mobile & other electronic peripherals retailer in West India having more than 20 branches and multiple stores in different geo locations. Client has over 500+ staffs in different departments and connected through Stores Every Where (SEW) web application.

Challenges

• Customer had a prominent name in local cities and state, however, challenge was to generate an invoice for any mobile device sale under 5 seconds with vision of invoice count from 1000 to above 6000 daily.
• A semi-tech customer dealing and no single application to generate one sales invoice and reconciliation was a headache.
• Manual large inventory stock management eating much human effort and higher chance of errors
• Manual co-ordination between different departments like purchase, inventory stock and account
• Evaluate right IT partner and solution for expanding their business from local market to multi location market.

Engagement Objective & Goals

• To build an In-house Web Inventory management portal with ultimate goal to generate sales invoice under 5 seconds.
• Build many modules like Item Master, Purchase Order to Sales Order, Promotion, Loyalty programs management and backend admin panel to manage User, Profile and access permission for different departments.
• Generate customize reports for well-informed decision making analytics real time
• Real time dashboard or sales and purchase trends of today and past 1 week’s analysis

Our Role

• To provide a solution to address the challenges by creating simplified user experience and customer journey.
• Streamline internal processes for better tracking and ROI.
• Educate team how to improve Purchase oo Sales process in effective manner with maximum automation

Solution Highlight

• Management of multiple branch and location is an easy task with dependency management
• Real time identification and view location wise inventory in & out flows
• Implemented Unique Item Number Barcoding to fetch and show item details in one click.
• Stock verification can be done every day in maximum 10 minutes’ time with help of bar code scanner
• Being a Web Portal, access from different location becomes easy and better control of ongoing enhancement from single server
• Caching of master and item price list with cache server on different location increased user experience remarkable
• Customer registration with loyalty card increased the repetitive business and promotion program options and permutation are limit less
• Reconciliation and account entry has become an automate process real time