Client Profile

A leading and well-known Music Production House in West India having major focus on selling Audio Compact Discs, Video Compact Discs and DVDs.

Challenges

• Customer had a prominent name in local cities and state, however, challenge was to build a road map to penetrate broader Indian market and gradually go global.
• A non-tech customer dealing very first time with technology in business.
• Manual sales management using excel.
• Manual co-ordination between different departments.
• Evaluate right IT partner and solution for expanding their business from local market to global market.

Engagement Objective & Goals

• Build backend admin panel to manage inventories and align it with different departments.
• A non-tech customer dealing very first time with technology in business.
• Generate customize reports for well-informed decision making

Our Role

• To provide a solution to address the challenges by creating simplified user experience and customer journey.
• Streamline internal processes for better tracking and ROI.

Solution Highlight

• The solution suggested was to build an online portal using an open source platform DotNetNuke. DotNetNuke is a leading Content Management System providing very extensive modular development framework. The inbuilt ecommerce module met all the requirements of client.
• With this module, our client was able to manage their music albums with different categories, price and shipping cost. Nicely it allows to promote the famous albums on home page along with bestselling albums.
• There was an integration with CC-Avenue payment gateway to capture payment real time from customer with payment modes like Cash, Cheque, Netbaking, Credit Card etc.
• There was an admin module to view new received album orders and manage complete process flow from dispatch to delivery.
• An integration with Google Analytics to track user visit and experience for continuous improvement and forecasting.